Tech & IT Support

Bring an end to recurring IT issues with proactive IT support in California.

Boost Productivity With Proven Computer Support

Improve the reliability of your infrastructure with proactive IT support services that provide rapid issue remediation.

Why choose cyberCSI for IT support?

  • Maximize your productivity with proactive managed IT support services that prioritize rapid resolutions.
  • Avoid cloud issues with tech support backed by zero-touch concepts and implementation.
  • Eliminate IT challenges with IT support that resolves information technology issues on the first call 80% of the time.
  • Maximize your IT ROI and understand the process with our detailed KPIs, analytics, and reporting.
  • Benefit from Hardware Lifecycle Services (HLS) that identify and implement potential areas of improvement.

Request a quote for our IT support and services.

    Clients that trust cyberCSI’s Services

    cyberCSI

    IT Support in California

    3511 Thomas Road, #5
    Santa Clara, CA 95054

    Request a Quote: (408) 740-7074

    See What Our Clients Say

    A sincere thanks to the Cyber CSI Team who have been a valuable HP Partner for 25 years. Your Team demonstrates the objective of keeping IT running smoothly in every interaction to the benefit of our mutual clients. We are excited to partner with Cyber CSI for the next 25 years ! Best Regards – Paul Iaquinta/ HP Inc Account Manager

    Paul Iaquinta

    cyberCSI has served as our IT team for over 20 years. They have kept our entire operation running smoothly and seamlessly. They have also helped with every system upgrade, as well as troubleshooting when specific problems arise. Their advice and service are second to none. We highly recommend cyberCSI for the IT needs of your business.

    David Cohen

    We had been relying on older IT hardware for a long time, but had no idea it cost as much as it did to operate. cyberCSI helped us get a great deal on upgrades while ensuring long-term savings. We’re grateful for their support.

    Bertha Orozco

    COVID forced us to shift to working from home. We tried to implement a BYOD strategy in-house, but we constantly ran into issues. cyberCSI put our concerns at ease by developing a proper strategy that’s helped us succeed remotely.

    Bill Garza

    Our business was hosting a major meeting with our partners and investors, but our audio visual equipment was unable to support our needs. cyberCSI helped us upgrade our AV technology which made a huge difference for us.

    Mary Parton

    If we hadn’t used cyberCSI’s Hardware Lifecycle Services, we’d have still been wasting money on old technology. Their experts literally saved us thousands of dollars.

    Joann Kelley

    When you need fast solutions for IT issues, cyberCSI is the company to call. They resolved our problems on the first call, which helped us avoid lengthy downtime.

    Jessica McLaughlin

    An Overview of Our Managed IT Support Services

    • Network Support
    • Mobility and Communication
    • Desktops and Notebooks
    • Audio Visual Support
    • Helpdesk Support
    • Zero-Touch Concepts
    • Staff Augmentation
    • Hardware Support

    Keep Your Business Running Smoothly 

    Your business processes are often only as strong as your network connectivity. 

    When you need fast, reliable, and resilient network connections to reach peak productivity, trust cyberCSI to deliver reliable managed IT support services that include:. 

    • Routing and switching 
    • Continuous network support
    • WAN and bandwidth optimization
    • Virtual private network implementation

    Ensure your business has a network that supports growth and speed by working with a leading provider of IT support and services.

    Communicate Anywhere, Anytime

    Modern businesses are no longer confined to an office. They operate across multiple cities, states, and countries. 

    We facilitate communication between teams so you don’t see a drop off in efficiency despite these physical distances. 

    Leverage services for mobile device management, BYOD, VoIP, data and video systems, and more with reliable IT support.

    Expert Support for Desktops, Notebooks, and Operating Systems

    No matter what type of computer problems you face, you can rest assured that our IT support and services will remediate them, so you can focus on your business. 

    Our proprietary, cloud-based OPUS software ensures that your hardware lifecycles are dutifully monitored so you’re never left waiting for an improvement to be implemented, losing productivity.

    Make Conferencing and Other Online Communications Simple and Easy

    We make it easy for your teams to collaborate and communicate with AV support for teleconferencing, presentations, even large-scale presentations. 

    Maximize the value of your meetings and events with our AV-focused IT support services.

    Access Support 24/7/365

    When you outsource your IT support, you should be able to contact live agents who can resolve IT issues whenever they arise.

    As one of the leading IT service providers, cyberCSI ensures that your business always has access to expert technicians. 

    Backed by firm service level agreements, your business will be able to remediate most issues on the first call 80% of the time.

    Accelerate Device and System Configuration

    With the right IT support company, your business can deploy new technologies faster to enhance productivity and efficiency. 

    cyberCSI makes this possible with zero-touch concepts that allow for hands-free system and device configuration across your business.

    Trust our IT support services to ensure your new hardware is properly configured through the cloud and ready to support your day-to-day needs, saving you time and money.

    Get a Full-Time Technician to Help With Specialized Environments

    If you work in a specialized environment, cyberCSI offers staff augmentation services to assist with IT in your labs, clean rooms, manufacturing and validated environments.

    You’ll have access to a team of specialized IT support technicians that will focus on integrating new devices into your existing infrastructure and devices. 

    If necessary, you can also have a technician on-site at all times, ready to provide superior IT computer support.

    Dual Platform Hardware Support Services

    As part of our tech support, cyberCSI specializes in dual platform support backed by PC and Apple support expertise and ASP services.

    Our experts will develop customized solutions to ensure that all of your dual platform processes are properly optimized. This enables you to manage your business without frustrating interruptions. 

    We also offer ongoing dual platform IT support via integration, monitoring, and maintenance.

    Benefit From Tech Support That Drives Business Growth

    Avoid costly downtime with proactive IT support services that prioritize rapid results.

    Our IT Computer Support of By the Numbers

    200+

    Combined years of IT industry experience

    95%+

    Our CSAT rating

    50+

    Certified professional technicians on staff
    IT Support California

    Improve Your ROI With Hardware Lifecycle Services

    As a complement to our IT support and services, we offer comprehensive lifecycle services to ensure you’re always getting the most value out of your tech. 

    cyberCSI can assist you with:

    • Planning
    • Purchasing and leasing
    • Installation and deployment
    • Maintenance
    • Upgrades
    • Repairs
    • Buybacks and trade-ins
    • Recycling

    Manage all this from a single point of contact, radically reducing your tech implementation and acquisition headaches.

    Partner with us for top-quality business IT support that not only responds to your hardware needs, but anticipates them beforehand so you never face lapses in service.

    Ensure Your Business Is Prepared at All Times With Our 24/7/365 Helpdesk

    IT issues don’t work on a traditional schedule, so neither should your IT support team. 

    With cyberCSI as your IT support specialist, you can rely on proactive IT helpdesk services that spring into action the moment an IT issue occurs. 

    Our team of IT consultants can resolve 80% of your IT troubles on the first call to ensure your business never misses a beat. 

    Ensure your business is never again affected by recurring IT issues with assistance from a leading IT support company.

    California Tech & IT Support
    Computer Support in California

    Benefit From Audio-Visual Tech Support in California

    As work environments shift to digital operations, functional audio visual technology is key to maintaining a smooth and efficient work environment. 

    Partner with cyberCSI for reliable outsourced IT support that covers:

    • Web conferencing
    • Webcasting
    • Sound reinforcement
    • Conference room proactive testing
    • Video projection
    • Point-and-shoot
    • Audience Response Systems (ARS)
    • Large venue and off-site support
    • Conference room technology training

    Ensure top-quality communication while resolving audio visual issues with proactive IT support services.

    cyberCSI is a proud partner with

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