WE KEEP IT TOGETHER
COLLABORATE WITH OUR TEAM
YOU'LL LOVE TO TRUST
Benefit from our best practices expertise
and reliable "can-do" approach
WE KEEP IT MOVING
ALWAYS STAY COMPATIBLE
AND CURRENT
Authorized reseller and service provider
supporting over 300,000 IT related products
WE KEEP IT AFFORDABLE
LOWER YOUR TCO WITH
OUR PROVEN PROCESS
Unique proprietary Infrastructure and tracking
system will give you complete control of your IT
Assess
cyberCSI will work alongside your IT team to assess your Mobility Strategy and IT Infrastructure, act as an Additional Resource during the proof of concept (POC) stage for MDM deployment, and either augment your IT staff through deployment or provide a complete outsourced model to manage and support perpetual on-boarding of devices.
Acquire
Our carrier alliances help ensure streamlined activation and procurement processes for perpetual on-boarding for new and existing users. cyberCSI is vendor agnostic but is also a reseller for the best of breed MDM software vendors.
Deploy
Our technical team will help configure profiles, manually or over the air (OTA), and provide detailed documentation of the implementation process and on-site end user training. We will also configure each device per client-defined profile, security and application requirements.
Maintain
cyberCSI excels at supporting a disparate set of operating systems and platforms so as the demand for and use of more iOS and Mac products grow in your organization we can provide complete technical break/fix support for those devices on-site or remotely and engage loaner programs per your specifications. By developing social platforms, Wiki’s, and user forums for self-supported models we also help to further improve productivity and reduce your IT expenditures.
THE ROAD TO LOWER TCO
BYOD Mobility
Cross Platform Mobile Management
Benefits of Managed Services
- Engage professional knowledge-based specialists
- Facilitate defining and developing BYOD strategy considerations
- Eliminate resource drain in IT and help desk environment
- Real-time tracking and visibility of BYOD and corporate-owned mobile assets
- Improve employee productivity and morale and increase ROI on mobile applications
- Enforce security and compliance policies and improve diagnostic capabilities
Request a Meeting
General BYOD Strategy Considerations
- Users
- Applications
- Communications
- IT Support
- Data Security
- Network Access
- Wireless Network
- Branch / International Offices
- Manageability
- Boundaries – Partners and Contractors
OS and Mac Support
Corporate Owned and BYOD MDM
Most enterprises resist the investment to support a Mac environment leaving support and the cost of support up to the employee via AppleCare or on-site at an Apple retail store. As the BYOD trend grows and expands, how can IT help desk environments scale as rapidly without sacrificing other critical initiatives and avoid incurring exorbitant costs? cyberCSI is an expert in Apple solutions, helping corporate enterprise successfully adopt an effective BYOD strategy.
- Leverage decades of technical expertise and purchasing relationship with Apple
- Flexible support – augment or outsource completely at lower cost than building in-house
- Full transparency into support expenditures
- Train and expand knowledge to internal IT staff
- Improve employee productivity, satisfaction and morale
- Manage lifecycles of both corporate-owned and BYOD laptops
- Integrate with corporate Windows-based OS environment
- Create unique social platforms, Wiki’s, and user forums for common self-support issues
MDM (Mobile Device Management) support for Mac OS X devices
- MDM Capabilities
- Web-based MDM enrollment (consistent with iOS)
- Commands to remotely lock and wipe devices
- Query device for device details and installed applications.
- Profile Management Capabilities
- Passcode Policy
- Email Settings
- Wi-Fi and VPN
- Certificates and SCEP
- LDAP and CardDav
- Web Clips